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Master intermediate Microsoft 365 Copilot techniques, prioritise your cross-app workflows and build intelligent agents.

1 day course     10am - 5pm     Live Online or Classroom-based

What you will learn

  • Applying structured prompt frameworks, ensuring every AI output meets specific professional tone and formatting constraints perfectly.
  • How to design reliable Copilot Agents, creating bespoke automated workflows that resolve complex instruction conflicts efficiently.
  • Analysing multi-sheet Excel data, empowering managers to generate precise KPI commentary and audit automated dashboards.
  • How to map narrative structures in PowerPoint, helping designers produce visually consistent slides using advanced composition prompts.
  • Synthesising cross-app data from Teams and Outlook, allowing teams to turn fragmented threads into structured project reports.
  • How to build searchable Copilot Pages, enabling professionals to link files and agents into high-performing knowledge hubs.
  • Identifying AI hallucinations using fact-checking sequences, providing the technical confidence to maintain absolute data accuracy throughout.
  • Anthony was very good and patient with us, we learnt a lot and enjoyed the course.

    Morris Homes
    February 2026
  • I wasn't sure how we'd fill a day doing PowerPoint, but turns out it's easy! Gained a great number of top tips and handy skills. Time well spent. Please pass on my thanks to our trainer.

    Glenmark
    January 2026
  • Very good course and very well presented.

    DX Network Services Ltd
    January 2026
  • Having a great tutor is invaluable. We went through everything in amazing detail. He loved when we asked questions and all got stuck in. Highly recommend. Thank you :)

    January 2026
  • Our trainer's style was well suited to my way of learning (which is challenging for most lecturers). He is extremely patient and so very knowledgeable.

    KPMG
    February 2026
  • The trainers were so knowledgeable, patient and genuinely supportive. I've come away feeling much more confident and excited to put what I've learned into practice. I couldn't recommend highly enough!

    Sage Software Ltd
    March 2026
  • Always brilliant! Our presenter was an excellent trainer.

    Jellybean Creative Solutions
    November 2025
  • Quality of the training for Premiere Pro has been great and the support from the team has been fantastic in finding the best solution for my needs - can't recommend enough!

    Global Media and Entertainment
    January 2026
  • I had to rush off and miss the end of class but it was fantastic.

    Pippa R
    February 2026
  • A very professional and thorough time learning Photoshop. The office and equipment were perfect and the staff very friendly and accommodating. I would recommend Transmedia as a great place to learn.

    Mirror Group
    February 2026
  • I'm so impressed with how this has gone and am so thankful for everything you've done to help me prepare for my new job. I will definitely be back for more courses to update my skills as I go along.

    Sarah M
    December 2025
  • Having used the program before I was surprised at how much I learned over the 2 day course. Lots of helpful skills and tips to improve workflow and collaboration. Cheers to our trainer!

    Stepstone Group
    December 2025
  • The training was awesome! My tutor was very professional and fun. I really enjoyed the two sessions. Thank you very much!

    CTBTO
    February 2026
  • Very clear instruction and presentation.

    Hay Group
    February 2026
  • Really enjoyable, knowledgeable tutor.

    New College Swindon
    March 2026
  • Anthony was very good and patient with us, we learnt a lot and enjoyed the course.

    Morris Homes
    February 2026
  • I wasn't sure how we'd fill a day doing PowerPoint, but turns out it's easy! Gained a great number of top tips and handy skills. Time well spent. Please pass on my thanks to our trainer.

    Glenmark
    January 2026
  • Very good course and very well presented.

    DX Network Services Ltd
    January 2026
  • Having a great tutor is invaluable. We went through everything in amazing detail. He loved when we asked questions and all got stuck in. Highly recommend. Thank you :)

    January 2026
  • Our trainer's style was well suited to my way of learning (which is challenging for most lecturers). He is extremely patient and so very knowledgeable.

    KPMG
    February 2026
  • The trainers were so knowledgeable, patient and genuinely supportive. I've come away feeling much more confident and excited to put what I've learned into practice. I couldn't recommend highly enough!

    Sage Software Ltd
    March 2026
  • Always brilliant! Our presenter was an excellent trainer.

    Jellybean Creative Solutions
    November 2025
  • Quality of the training for Premiere Pro has been great and the support from the team has been fantastic in finding the best solution for my needs - can't recommend enough!

    Global Media and Entertainment
    January 2026
  • I had to rush off and miss the end of class but it was fantastic.

    Pippa R
    February 2026
  • A very professional and thorough time learning Photoshop. The office and equipment were perfect and the staff very friendly and accommodating. I would recommend Transmedia as a great place to learn.

    Mirror Group
    February 2026
  • I'm so impressed with how this has gone and am so thankful for everything you've done to help me prepare for my new job. I will definitely be back for more courses to update my skills as I go along.

    Sarah M
    December 2025
  • Having used the program before I was surprised at how much I learned over the 2 day course. Lots of helpful skills and tips to improve workflow and collaboration. Cheers to our trainer!

    Stepstone Group
    December 2025
  • The training was awesome! My tutor was very professional and fun. I really enjoyed the two sessions. Thank you very much!

    CTBTO
    February 2026
  • Very clear instruction and presentation.

    Hay Group
    February 2026
  • Really enjoyable, knowledgeable tutor.

    New College Swindon
    March 2026

This Microsoft 365 Copilot AI Intermediate course includes

  • bullet point icon Authorised Certificate
  • bullet point icon Lifetime support after your course
  • bullet point icon Course materials
  • bullet point icon Live Instructor-led training
  • bullet point icon Refreshments all day
  • bullet point icon Latest Mac or PC ready to go
  • bullet point icon Authorised Trainers
  • bullet point icon Hands-on exercises

Book this course

We offer Microsoft 365 Copilot AI Intermediate as a private course.

You can select a date which suits you or your team.

The course content can be fully customised to your exact learning requirements.

Request dates

Video success stories

Danielle
Exeter University Gloria
NHM Emma
Elena
Roze and Erin
Sage Francesca
Josie and Vanessa

Course Outline for Microsoft 365 Copilot AI Intermediate

Advanced Prompting Techniques

  • Structured prompts (Role > Goal > Inputs > Process > Output format)
  • Multi-step reasoning prompts
  • Constraint-based prompts (limits, audience, tone, format)
  • Iterative refinement (”Improve > Critique > Improve”)

Copilot Agents - Beyond Basics

  • Designing reliable, multi-purpose agents
  • Knowledge pack structure and versioning
  • Avoiding instruction conflicts
  • Creating agent-specific workflows
  • When to use Agents vs Chat

Cross-App Workflows Using Copilot Work

  • Combining inputs from emails, meetings and files
  • Generating multi-app project packs
  • Workflow templates (updates, reports, summaries)
  • Using Copilot to maintain shared team processes

Excel Intermediate Analytics

  • Multi-sheet analysis
  • KPI generation and commentary
  • Creating assumption tables for Copilot
  • Copilot-assisted dashboard creation
  • Error-checking and audit prompts

PowerPoint Storytelling and Design Strategy

  • Narrative structure (Problem > Insight > Action)
  • Message mapping before slide generation
  • Visual consistency and style prompts
  • Advanced image prompting (style, colour, composition)

Teams and Outlook Automation Workflows

  • Inbox prioritisation models
  • ”Communication packs”
  • Turning threads into structured reports
  • Cross-source synthesis (chat, email, meeting and files)
  • Copilot Pages - Knowledge Systems
  • Building team knowledge hubs
  • Structuring information for searchability
  • Linking Pages, Agents and Files
  • Maintaining content with refresh prompts

Quality Control, Accuracy and Troubleshooting

  • Identifying hallucinations
  • Fact-checking prompt sequences
  • Clean context prompting
  • Using Temporary Chat strategically
Show more

FAQs about the Microsoft 365 Copilot AI Intermediate course

Is this Microsoft 365 Copilot AI Intermediate course suitable for me?

This course is designed for people who have experience in Copilot or have already attended one of our Copilot training courses or who would like to further their knowledge of best practice in the use of Copilot. If you are have any questions about whether the course could meet your needs, please speak to our customer service team, who will be delighted to advise you.

How is the content taught throughout the Microsoft 365 Copilot AI Intermediate course?

Our Microsoft 365 Copilot AI Intermediate course is extremely interactive. You will be using Copilot throughout the day, working through examples and prompting challenges under the guidance of our trainer, who will be inviting questions and supporting you through each step.

How many people are likely to be in the class when I attend the Microsoft 365 Copilot AI Intermediate course?

For private classes in Microsoft 365 Copilot AI Intermediate, we recommend a maximum of 8 to 10 people from the same company in the class. Please ask our customer service team to help you find the right balance of people per class and the number of days training you need.

Should I attend the Microsoft 365 Copilot AI Intermediate course in person or live online?

For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.

What support is available after I attend the Microsoft 365 Copilot AI Intermediate course?

We offer ongoing support to our Microsoft 365 Copilot AI Intermediate course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.

Will I receive a certificate upon completion of my Microsoft 365 Copilot AI Intermediate course?

Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our Microsoft 365 Copilot AI Intermediate course. Our certificates note our Authorised Training Centre status.

Microsoft 365 Copilot AI Intermediate — Team and Bespoke Training

Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.

  • Sessions can be run online or in person, on your site or at our London training centre.
  • We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
  • Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
  • We offer a free consultation service to work out every detail of your course.

Prices for bespoke sessions with our expert trainers start at £595 + VAT, depending on the course and number of people.
Costs include all preparation time to customise the course to your exact requirements.

Private One-to-One Training

One-to-one tuition tailored to your exact requirements. Your choice of duration, dates and content.

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Group bookings provide you with the most cost-effective way to train your team.


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We offer unlimited training support after your course.

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Join our authorised training courses live online from anywhere in the world.

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