AI Microsoft Copilot Courses Microsoft 365 Copilot AI Intermediate

Microsoft 365 Copilot AI Intermediate | Training Course

Master intermediate Microsoft 365 Copilot techniques, prioritise your cross-app workflows and build intelligent agents.

1 day course 10am - 5pm Live Online or Classroom-based

What you will learn

Applying structured prompt frameworks, ensuring every AI output meets specific professional tone and formatting constraints perfectly.
How to design reliable Copilot Agents, creating bespoke automated workflows that resolve complex instruction conflicts efficiently.
Analysing multi-sheet Excel data, empowering managers to generate precise KPI commentary and audit automated dashboards.
How to map narrative structures in PowerPoint, helping designers produce visually consistent slides using advanced composition prompts.
Synthesising cross-app data from Teams and Outlook, allowing teams to turn fragmented threads into structured project reports.
How to build searchable Copilot Pages, enabling professionals to link files and agents into high-performing knowledge hubs.
Identifying AI hallucinations using fact-checking sequences, providing the technical confidence to maintain absolute data accuracy throughout.

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February 2026
I have been very impressed with the trainer and I thought the course was very good.
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April 2026
My trainer was really helpful on the Captivate training and showed plenty of options to look at and use throughout my work.
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April 2026
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This Microsoft 365 Copilot AI Intermediate course includes

Authorised Certificate
Lifetime support after your course
Course materials
Live Instructor-led training

Refreshments all day
Latest Mac or PC ready to go
Authorised Trainers
Hands-on exercises

Book this course

We offer Microsoft 365 Copilot AI Intermediate as a private course.

You can select a date which suits you or your team.

The course content can be fully customised to your exact learning requirements.

Request dates

Video success stories

Course Outline for Microsoft 365 Copilot AI Intermediate

Advanced Prompting Techniques

Structured prompts (Role > Goal > Inputs > Process > Output format)
Multi-step reasoning prompts
Constraint-based prompts (limits, audience, tone, format)
Iterative refinement (”Improve > Critique > Improve”)

Copilot Agents - Beyond Basics

Designing reliable, multi-purpose agents
Knowledge pack structure and versioning
Avoiding instruction conflicts
Creating agent-specific workflows
When to use Agents vs Chat

Cross-App Workflows Using Copilot Work

Combining inputs from emails, meetings and files
Generating multi-app project packs
Workflow templates (updates, reports, summaries)
Using Copilot to maintain shared team processes

Excel Intermediate Analytics

Multi-sheet analysis
KPI generation and commentary
Creating assumption tables for Copilot
Copilot-assisted dashboard creation
Error-checking and audit prompts

PowerPoint Storytelling and Design Strategy

Narrative structure (Problem > Insight > Action)
Message mapping before slide generation
Visual consistency and style prompts
Advanced image prompting (style, colour, composition)

Teams and Outlook Automation Workflows

Inbox prioritisation models
”Communication packs”
Turning threads into structured reports
Cross-source synthesis (chat, email, meeting and files)
Copilot Pages - Knowledge Systems
Building team knowledge hubs
Structuring information for searchability
Linking Pages, Agents and Files
Maintaining content with refresh prompts

Quality Control, Accuracy and Troubleshooting

Identifying hallucinations
Fact-checking prompt sequences
Clean context prompting
Using Temporary Chat strategically

FAQs about the Microsoft 365 Copilot AI Intermediate course

Is this Microsoft 365 Copilot AI Intermediate course suitable for me?

This course is designed for people who have experience in Copilot or have already attended one of our Copilot training courses or who would like to further their knowledge of best practice in the use of Copilot. If you are have any questions about whether the course could meet your needs, please speak to our customer service team, who will be delighted to advise you.

How is the content taught throughout the Microsoft 365 Copilot AI Intermediate course?

Our Microsoft 365 Copilot AI Intermediate course is extremely interactive. You will be using Copilot throughout the day, working through examples and prompting challenges under the guidance of our trainer, who will be inviting questions and supporting you through each step.

How many people are likely to be in the class when I attend the Microsoft 365 Copilot AI Intermediate course?

For private classes in Microsoft 365 Copilot AI Intermediate, we recommend a maximum of 8 to 10 people from the same company in the class. Please ask our customer service team to help you find the right balance of people per class and the number of days training you need.

Should I attend the Microsoft 365 Copilot AI Intermediate course in person or live online?

For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.

What support is available after I attend the Microsoft 365 Copilot AI Intermediate course?

We offer ongoing support to our Microsoft 365 Copilot AI Intermediate course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.

Will I receive a certificate upon completion of my Microsoft 365 Copilot AI Intermediate course?

Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our Microsoft 365 Copilot AI Intermediate course. Our certificates note our Authorised Training Centre status.

Microsoft 365 Copilot AI Intermediate — Team and Bespoke Training

Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.

Sessions can be run online or in person, on your site or at our London training centre.
We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
We offer a free consultation service to work out every detail of your course.

Prices for bespoke sessions with our expert trainers start at £595 + VAT, depending on the course and number of people.
Costs include all preparation time to customise the course to your exact requirements.

Private One-to-One Training

One-to-one tuition tailored to your exact requirements. Your choice of duration, dates and content.

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Team Training for Companies

Group bookings provide you with the most cost-effective way to train your team.

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