Master ChatGPT for AI-powered conversations. Learn from experts to craft prompts that deliver appropriate content, enhance research and streamline communication effectively and intelligently.
1 day course 10am - 5pm Live Online or Classroom-based
What you will learn
- Understanding what ChatGPT is, its underlying structure on desktop and mobile devices and how it fits into the evolving AI marketplace.
- How to write effective prompts by providing context, specifying tone and tailoring queries to generate text and/or image responses.
- Learning to use ChatGPT for summarising or editing documents, creating agendas and generating actionable insights for professional tasks.
- Exploring practical applications of ChatGPT across customer service, sales, marketing, HR and internal communications to enhance organisational efficiency.
- How to address ethical considerations such as bias and fairness while implementing strategies to mitigate potential challenges responsibly.
- Evaluating ChatGPT performance by identifying errors, refining responses and exploring other GPTs for improved functionality.
- How to use ChatGPT effectively in your role, improving productivity and enhancing communication across your organisation.
- How to craft effective prompts to generate different types of text and/or image content, empowering you to create draft emails, reports, press releases, blog posts, social media content and much more.
This ChatGPT Introduction course includes
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Authorised Certificate
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Lifetime support after your course
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Course materials
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Live Instructor-led training
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Refreshments all day
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Latest Mac or PC ready to go
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Authorised Trainers
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Hands-on exercises
Course Dates
| Date | Location | Price (ex VAT) | |
|---|---|---|---|
| Thu 13 Aug 2026 | London |
£375
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| Wed 2 Sep 2026 | Live Online |
£375
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| Thu 10 Sep 2026 | London |
£375
|
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| Wed 7 Oct 2026 | Live Online |
£375
|
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| Thu 15 Oct 2026 | London |
£395
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| Wed 4 Nov 2026 | Live Online |
£395
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| Thu 12 Nov 2026 | London |
£395
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| Wed 2 Dec 2026 | Live Online |
£395
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| Thu 10 Dec 2026 | London |
£395
|
Video success stories
Course Outline for ChatGPT Introduction
Introduction to ChatGPT
- What is ChatGPT?
- The broad capabilities of ChatGPT
- Describing use cases for ChatGPT across professions
- Explaining how ChatGPT fits into the AI marketplace
- Reviewing underlying architecture and technology
- Discussing benefits and limitations
- Getting going - first interactions
Creating Content and Working with Documents in ChatGPT
- Summarising key points from uploaded files and meeting transcripts
- Creating structured meeting notes with headings
- Identifying and extracting action points
- Creating agendas and lists
- Using ChatGPT for professional writing tasks
- Comparing, translating and extracting data from documents
Effective Techniques in Prompt Writing
- Starting prompts with an action word
- Providing clear context and specifying desired tone
- Directing the response length and offering examples
- Tailoring prompts for varied user roles
- Designing natural conversational flows
- Iteratively refining queries based on responses
- Defining AI identity for relevant outputs
- Requesting clarifying questions from ChatGPT
Using ChatGPT Across an Organisation - Role-specific Tasks
- Applying ChatGPT in customer service scenarios
- Enhancing sales and marketing activities
- Supporting human resources tasks
- Improving internal communications and project management
- Integrating ChatGPT with Gmail and Google Calendar for workflow efficiency
Evaluating and Improving ChatGPT Performance
- Applying techniques to assess ChatGPT performance
- Optimising responses and minimising errors
- Assessing useful browser plugins and GPT assistants
- Reverse engineering prompts for improved results
- Troubleshooting challenges in ChatGPT output
- Using conversation branching and custom GPTs for improved workflow
Ethical Considerations in ChatGPT
- Discussing ethical concerns and challenges
- Explaining bias and fairness issues in AI interactions
- Applying strategies to minimise ethical risks in ChatGPT applications
- Addressing safe completions and responsible use
Best Practices and Likely Future Direction of ChatGPT
- Tracking current trends and technological advancements
- Reviewing competitors and alternative models
- Discussing the likely future development and enhanced capabilities of ChatGPT
- Exploring advanced features such as voice mode, multimodal support and expanded memory
FAQs about the ChatGPT Introduction course
Is this ChatGPT Introduction course suitable for me?
This course is designed for people who are new to ChatGPT or have been using ChatGPT for a while but have never had formal training or who would like to learn best practice in the fundamentals of using ChatGPT.
How is the content taught throughout the ChatGPT Introduction course?
Our ChatGPT Introduction course is extremely interactive. You will be using ChatGPT throughout the day, working through examples and live projects under the guidance of our trainer, who will be supporting you through each step.
Should I attend the ChatGPT Introduction course in person or live online?
For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.
Will I receive a certificate upon completion of my ChatGPT Introduction course?
Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our ChatGPT Introduction course. Our certificates note our Authorised Training Centre status.
How many people are likely to be in the class when I attend the ChatGPT Introduction course?
We have the smallest class sizes in the industry. On average there are 2 to 3 people on our ChatGPT Introduction public courses. When we are oversubscribed, rather than put more people on the same course, we open up a new course date, which ensures everyone has maximum interaction with our trainer and the chance to ask questions throughout the day.
What support is available after I attend the ChatGPT Introduction course?
We offer ongoing support to our ChatGPT Introduction course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.
ChatGPT Introduction — Team and Bespoke Training
Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.
- Sessions can be run online or in person, on your site or at our London training centre.
- We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
- Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
- We offer a free consultation service to work out every detail of your course.
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