AI ChatGPT Courses ChatGPT Introduction

ChatGPT Introduction | Training Course

Master ChatGPT for AI-powered conversations. Learn from experts to craft prompts that deliver appropriate content, enhance research and streamline communication effectively and intelligently.

1 day course 10am - 5pm Live Online or Classroom-based

What you will learn

Understanding what ChatGPT is, its underlying structure on desktop and mobile devices and how it fits into the evolving AI marketplace.
How to write effective prompts by providing context, specifying tone and tailoring queries to generate text and/or image responses.
Learning to use ChatGPT for summarising or editing documents, creating agendas and generating actionable insights for professional tasks.
Exploring practical applications of ChatGPT across customer service, sales, marketing, HR and internal communications to enhance organisational efficiency.
How to address ethical considerations such as bias and fairness while implementing strategies to mitigate potential challenges responsibly.
Evaluating ChatGPT performance by identifying errors, refining responses and exploring other GPTs for improved functionality.
How to use ChatGPT effectively in your role, improving productivity and enhancing communication across your organisation.
How to craft effective prompts to generate different types of text and/or image content, empowering you to create draft emails, reports, press releases, blog posts, social media content and much more.

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ChatGPT Introduction

I came away full of knowledge and confidence. A thoroughly enjoyable course ran by a very experienced tutor who made me feel at ease from the get go. I will be booking more courses in the near future.
Leah P
May 2026
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Detailed and in-depth training. Staff are very welcoming and informative. Would highly recommend.
Gemma B
May 2026
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I have come away full of ideas and a much better understanding of how to use ChatGPT. My trainer made me feel comfortable and at ease and I now have a new confidence. Same trainer next time please!
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April 2026
Prompt Writing for AI Introduction

Great to meet you all! I really enjoyed the course; my trainer was extremely knowledgeable and a very good trainer.
Staedtler
February 2026
First bit of initial feedback from the course last week was good. Thank you very much to our trainer!
Hampshire Police
March 2026
It was very interesting and the presenter was really nice! Thank you.

April 2026
Really enjoyed the session. Teacher was fantastic, had answers to all questions was very insightful, patient and clear. Would highly recommend for a Figma introduction.
Broadwick Studio
February 2026
The course was very well structured and communication was very effective. Everything appeared to build well upon knowledge previously gained and the instructor made the course enjoyable.
Structural Soils Ltd
May 2026
I really enjoyed this course and I'm recommending it to my colleagues. The trainer was great!
Moleitau
May 2026
The trainer was great!
Microbiology Society
May 2026
A brilliant instructor! Very knowledgeable and patient. He covered and explained all the fundamentals, very clearly which made the whole learning experience very enjoyable.
The White Company
April 2026
Learnt so much - great training! Thank you
John R
May 2026
The trainer really went above and beyond to make sure I was happy with everything he had taught and explained. His teaching style was great and very thorough - I definitely learnt a lot!
GL Group
February 2026
A huge thank you to the whole team at Transmedia - everyone we dealt with was extremely helpful and highly responsive with any queries we had. We felt like we were in safe hands from start to finish.
Cambridge University Press
May 2026
It is hard to put into words how good the experience was. The trainer was extremely patient and knowledgeable. All of the staff went above and beyond to make my time there pleasant. Highly recommended!!!!
Royal Military Police
March 2026

ChatGPT Introduction

I came away full of knowledge and confidence. A thoroughly enjoyable course ran by a very experienced tutor who made me feel at ease from the get go. I will be booking more courses in the near future.
Leah P
May 2026
ChatGPT Introduction

Detailed and in-depth training. Staff are very welcoming and informative. Would highly recommend.
Gemma B
May 2026
ChatGPT Introduction

I have come away full of ideas and a much better understanding of how to use ChatGPT. My trainer made me feel comfortable and at ease and I now have a new confidence. Same trainer next time please!
Bill's Restaurant
April 2026
Prompt Writing for AI Introduction

Great to meet you all! I really enjoyed the course; my trainer was extremely knowledgeable and a very good trainer.
Staedtler
February 2026
First bit of initial feedback from the course last week was good. Thank you very much to our trainer!
Hampshire Police
March 2026
It was very interesting and the presenter was really nice! Thank you.

April 2026
Really enjoyed the session. Teacher was fantastic, had answers to all questions was very insightful, patient and clear. Would highly recommend for a Figma introduction.
Broadwick Studio
February 2026
The course was very well structured and communication was very effective. Everything appeared to build well upon knowledge previously gained and the instructor made the course enjoyable.
Structural Soils Ltd
May 2026
I really enjoyed this course and I'm recommending it to my colleagues. The trainer was great!
Moleitau
May 2026
The trainer was great!
Microbiology Society
May 2026
A brilliant instructor! Very knowledgeable and patient. He covered and explained all the fundamentals, very clearly which made the whole learning experience very enjoyable.
The White Company
April 2026
Learnt so much - great training! Thank you
John R
May 2026
The trainer really went above and beyond to make sure I was happy with everything he had taught and explained. His teaching style was great and very thorough - I definitely learnt a lot!
GL Group
February 2026
A huge thank you to the whole team at Transmedia - everyone we dealt with was extremely helpful and highly responsive with any queries we had. We felt like we were in safe hands from start to finish.
Cambridge University Press
May 2026
It is hard to put into words how good the experience was. The trainer was extremely patient and knowledgeable. All of the staff went above and beyond to make my time there pleasant. Highly recommended!!!!
Royal Military Police
March 2026

This ChatGPT Introduction course includes

Authorised Certificate
Lifetime support after your course
Course materials
Live Instructor-led training

Refreshments all day
Latest Mac or PC ready to go
Authorised Trainers
Hands-on exercises

Course Dates

Location: Live Online London

Date	Location	Price (ex VAT)
Wed 8 Jul 2026	Live Online	£375
Thu 16 Jul 2026	London	£375
Wed 5 Aug 2026	Live Online	£375
Thu 13 Aug 2026	London	£375
Wed 2 Sep 2026	Live Online	£395
Thu 10 Sep 2026	London	£395
Wed 7 Oct 2026	Live Online	£395
Thu 15 Oct 2026	London	£395
Wed 4 Nov 2026	Live Online	£395
Thu 12 Nov 2026	London	£395
Wed 2 Dec 2026	Live Online	£395
Thu 10 Dec 2026	London	£395

Show more dates

Video success stories

Course Outline for ChatGPT Introduction

Introduction to ChatGPT

What is ChatGPT?
The broad capabilities of ChatGPT
Describing use cases for ChatGPT across professions
Explaining how ChatGPT fits into the AI marketplace
Reviewing underlying architecture and technology
Discussing benefits and limitations
Getting going - first interactions

Creating Content and Working with Documents in ChatGPT

Summarising key points from uploaded files and meeting transcripts
Creating structured meeting notes with headings
Identifying and extracting action points
Creating agendas and lists
Using ChatGPT for professional writing tasks
Comparing, translating and extracting data from documents

Effective Techniques in Prompt Writing

Starting prompts with an action word
Providing clear context and specifying desired tone
Directing the response length and offering examples
Tailoring prompts for varied user roles
Designing natural conversational flows
Iteratively refining queries based on responses
Defining AI identity for relevant outputs
Requesting clarifying questions from ChatGPT

Using ChatGPT Across an Organisation - Role-specific Tasks

Applying ChatGPT in customer service scenarios
Enhancing sales and marketing activities
Supporting human resources tasks
Improving internal communications and project management
Integrating ChatGPT with Gmail and Google Calendar for workflow efficiency

Evaluating and Improving ChatGPT Performance

Applying techniques to assess ChatGPT performance
Optimising responses and minimising errors
Assessing useful browser plugins and GPT assistants
Reverse engineering prompts for improved results
Troubleshooting challenges in ChatGPT output
Using conversation branching and custom GPTs for improved workflow

Ethical Considerations in ChatGPT

Discussing ethical concerns and challenges
Explaining bias and fairness issues in AI interactions
Applying strategies to minimise ethical risks in ChatGPT applications
Addressing safe completions and responsible use

Best Practices and Likely Future Direction of ChatGPT

Tracking current trends and technological advancements
Reviewing competitors and alternative models
Discussing the likely future development and enhanced capabilities of ChatGPT
Exploring advanced features such as voice mode, multimodal support and expanded memory

FAQs about the ChatGPT Introduction course

Is this ChatGPT Introduction course suitable for me?

This course is designed for people who are new to ChatGPT or have been using ChatGPT for a while but have never had formal training or who would like to learn best practice in the fundamentals of using ChatGPT.

How is the content taught throughout the ChatGPT Introduction course?

Our ChatGPT Introduction course is extremely interactive. You will be using ChatGPT throughout the day, working through examples and live projects under the guidance of our trainer, who will be supporting you through each step.

Should I attend the ChatGPT Introduction course in person or live online?

For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.

Will I receive a certificate upon completion of my ChatGPT Introduction course?

Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our ChatGPT Introduction course. Our certificates note our Authorised Training Centre status.

How many people are likely to be in the class when I attend the ChatGPT Introduction course?

We have the smallest class sizes in the industry. On average there are 2 to 3 people on our ChatGPT Introduction public courses. When we are oversubscribed, rather than put more people on the same course, we open up a new course date, which ensures everyone has maximum interaction with our trainer and the chance to ask questions throughout the day.

What support is available after I attend the ChatGPT Introduction course?

We offer ongoing support to our ChatGPT Introduction course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.

ChatGPT Introduction — Team and Bespoke Training

Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.

Sessions can be run online or in person, on your site or at our London training centre.
We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
We offer a free consultation service to work out every detail of your course.

Prices for bespoke sessions with our expert trainers start at £595 + VAT, depending on the course and number of people.
Costs include all preparation time to customise the course to your exact requirements.

Private One-to-One Training

One-to-one tuition tailored to your exact requirements. Your choice of duration, dates and content.

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Team Training for Companies

Group bookings provide you with the most cost-effective way to train your team.

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