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Master essential support skills in macOS. Learn how to optimise, troubleshoot and manage Apple devices with expert guidance.

3 day course     10am - 5pm     Live Online or Classroom-based

What you will learn

  • Understanding the installation and configuration process for macOS, enabling seamless setup and deployment across devices.
  • How to manage user accounts and permissions, empowering you to maintain secure and efficient access for all users.
  • Exploring file systems and data management in macOS, helping you organise, store and retrieve information with ease.
  • How to configure and troubleshoot network connections, ensuring reliable connectivity and resolving common networking issues quickly.
  • Learning the use of macOS Recovery and diagnostic tools, enabling you to repair systems and recover data effectively when needed.
  • How to optimise system performance and maintain security, empowering you to keep devices running smoothly and securely in any environment.
  • Mastering troubleshooting techniques for apps and processes, helping you resolve issues and support colleagues more effectively in your role.
  • How to apply best practices for updating, upgrading and maintaining macOS, enabling you to deliver reliable IT support and enhance productivity.

We can tailor this course to you

If you have specific requirements, talk to us about customising this course to meet your exact needs.

  • macOS Support Essentials Tahoe

    The trainer really knew his stuff. Did a great job in showing us the basics of getting around a Mac. Very well organised; quick to respond to enquiries and gave real life examples of issues.

    Hargreaves Lansdown Fund Managers Limited
    July 2026
  • macOS Support Essentials Tahoe

    The training was very professional and done with passion. As someone who uses Windows devices often, this has opened my mind to obtaining a Mac and extending my knowledge within this area.

    Hargreaves Lansdown Fund Managers Limited
    July 2026
  • Our trainer was calm, reassuring and passionate about the course.

    Torpedo Group
    July 2026
  • A great 2 days. A very professional and thorough time covering InDesign and Photoshop. Course was extremely well tailored to our needs and went at just the right pace for us.

    Mirror Group
    August 2026
  • 10/10. Incredible knowledge, AMAZING hints and tips - Tony is a game changer, made everything so simple to understand but taught us so much that will really change the way we present!

    Broadwick Studio
    May 2026
  • Was really helpful for beginners! Worked with Lee on Motion Graphics basic course, feel I learnt a lot more than I expected in 2 days. Would absolutely recommend.

    BMB Agency
    May 2026
  • Very much enjoyed the introductory course. It was very in-depth, with no stone left unturned. Our trainer is clearly passionate about what he does, which made the course that much more enjoyable.

    Wren Kitchens
    August 2026
  • The training for Captivate really helped me to determine how to build my training modules. I have got some really good ideas and the pointers throughout the day gave me a perfect starting point.

    Babcock Land Defence Limi
    August 2026
  • Great course and learned lots - thank you.

    Nuvias U
    July 2026
  • I absolutely loved the course and found it SO useful and very inspiring. The team are so lovely and very accommodating! I would definitely recommend it.

    Florence W
    September 2026
  • Great delivery, was kept engaged the whole day.

    Ogilvy
    July 2026
  • It was brilliant last Friday, thank you.

    Redactive Media
    August 2026
  • The course went really well and the notes are great! I enjoyed the trainer's teaching style - he was very patient with me and I learned a lot. Many thanks for all your help.

    The AI Corporation
    August 2026
  • Great practical training as always. I did the Figma Advanced course. This has helped me tremendously with my day-to-day design work. I'd definitely recommend Transmedia for anyone.

    TMHCC
    August 2026
  • Our trainer was hugely knowledgable and very patient. Learnt a lot of theory and then how to put into practice. Hugely helpful compared to a self taught online course. Would highly recommend.

    Planned 2 Perfection
    July 2026
  • macOS Support Essentials Tahoe

    The trainer really knew his stuff. Did a great job in showing us the basics of getting around a Mac. Very well organised; quick to respond to enquiries and gave real life examples of issues.

    Hargreaves Lansdown Fund Managers Limited
    July 2026
  • macOS Support Essentials Tahoe

    The training was very professional and done with passion. As someone who uses Windows devices often, this has opened my mind to obtaining a Mac and extending my knowledge within this area.

    Hargreaves Lansdown Fund Managers Limited
    July 2026
  • Our trainer was calm, reassuring and passionate about the course.

    Torpedo Group
    July 2026
  • A great 2 days. A very professional and thorough time covering InDesign and Photoshop. Course was extremely well tailored to our needs and went at just the right pace for us.

    Mirror Group
    August 2026
  • 10/10. Incredible knowledge, AMAZING hints and tips - Tony is a game changer, made everything so simple to understand but taught us so much that will really change the way we present!

    Broadwick Studio
    May 2026
  • Was really helpful for beginners! Worked with Lee on Motion Graphics basic course, feel I learnt a lot more than I expected in 2 days. Would absolutely recommend.

    BMB Agency
    May 2026
  • Very much enjoyed the introductory course. It was very in-depth, with no stone left unturned. Our trainer is clearly passionate about what he does, which made the course that much more enjoyable.

    Wren Kitchens
    August 2026
  • The training for Captivate really helped me to determine how to build my training modules. I have got some really good ideas and the pointers throughout the day gave me a perfect starting point.

    Babcock Land Defence Limi
    August 2026
  • Great course and learned lots - thank you.

    Nuvias U
    July 2026
  • I absolutely loved the course and found it SO useful and very inspiring. The team are so lovely and very accommodating! I would definitely recommend it.

    Florence W
    September 2026
  • Great delivery, was kept engaged the whole day.

    Ogilvy
    July 2026
  • It was brilliant last Friday, thank you.

    Redactive Media
    August 2026
  • The course went really well and the notes are great! I enjoyed the trainer's teaching style - he was very patient with me and I learned a lot. Many thanks for all your help.

    The AI Corporation
    August 2026
  • Great practical training as always. I did the Figma Advanced course. This has helped me tremendously with my day-to-day design work. I'd definitely recommend Transmedia for anyone.

    TMHCC
    August 2026
  • Our trainer was hugely knowledgable and very patient. Learnt a lot of theory and then how to put into practice. Hugely helpful compared to a self taught online course. Would highly recommend.

    Planned 2 Perfection
    July 2026

This macOS Support Essentials Tahoe course includes

  • bullet point icon Authorised Certificate
  • bullet point icon Lifetime support after your course
  • bullet point icon Course materials
  • bullet point icon Live Instructor-led training
  • bullet point icon Refreshments all day
  • bullet point icon Latest Mac or PC ready to go
  • bullet point icon Authorised Trainers
  • bullet point icon Hands-on exercises

Book this course

We offer macOS Support Essentials Tahoe as a private course.

You can select a date which suits you or your team.

The course content can be fully customised to your exact learning requirements.

Request dates

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Course Outline for macOS Support Essentials Tahoe

Installation and Configuration

  • Introduction to macOS
  • Update, Upgrade or Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command Line
  • Use macOS Recovery
  • Update macOS

User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes

File Systems

  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts and File Archives

Data Management

  • Manage System Resources
  • Use Metadata, Spotlight and Siri
  • Manage Time Machine

Apps and Processes

  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps

Network Configuration

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

Network Services

  • Manage Network Services
  • Manage Host Sharing and Personal Firewall

System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues
Show more

FAQs about the macOS Support Essentials Tahoe course

Is this macOS Support Essentials Sonoma course suitable for me?

This course is designed for people who are new to macOS or have been using macOS for a while but have never had formal training or who would like to learn best practice in macOS. If you are have any questions about whether the course could meet your needs, please speak to our customer service team, who will be delighted to advise you.

How is the content taught throughout the macOS Support Essentials Sonoma course?

Our macOS Support Essentials Sonoma course is extremely interactive. You will be using macOS throughout the day, working through examples and live projects under the guidance of our trainer, who will be supporting you through each step.

What is the recommended number of people for the class when I attend the macOS Support Essentials Sonoma course?

For private classes in macOS Support Essentials Sonoma, we recommend a maximum of 8 to 10 people from the same company in the class. Please ask our customer service team to help you find the right balance of people per class and the number of days training you need.

Should I attend the macOS Support Essentials Sonoma course in person or live online?

For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.

What support is available after I attend the macOS Support Essentials Sonoma course?

We offer ongoing support to our macOS Support Essentials Sonoma course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.

Will I receive a certificate upon completion of my macOS Support Essentials Sonoma course?

Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our macOS Support Essentials Sonoma course. Our certificates note our Authorised Training Centre status.

macOS Support Essentials Tahoe — Team and Bespoke Training

Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.

  • Sessions can be run online or in person, on your site or at our London training centre.
  • We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
  • Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
  • We offer a free consultation service to work out every detail of your course.

Private One-to-One Training

One-to-one tuition tailored to your exact requirements. Your choice of duration, dates and content.

Book Now

Team Training for Companies

Group bookings provide you with the most cost-effective way to train your team.


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We offer unlimited training support after your course.

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