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Master essential support skills in macOS. Learn how to optimise, troubleshoot and manage Apple devices with expert guidance.

3 day course     10am - 5pm     Live Online or Classroom-based

What you will learn

  • Understanding the installation and configuration process for macOS, enabling seamless setup and deployment across devices.
  • How to manage user accounts and permissions, empowering you to maintain secure and efficient access for all users.
  • Exploring file systems and data management in macOS, helping you organise, store and retrieve information with ease.
  • How to configure and troubleshoot network connections, ensuring reliable connectivity and resolving common networking issues quickly.
  • Learning the use of macOS Recovery and diagnostic tools, enabling you to repair systems and recover data effectively when needed.
  • How to optimise system performance and maintain security, empowering you to keep devices running smoothly and securely in any environment.
  • Mastering troubleshooting techniques for apps and processes, helping you resolve issues and support colleagues more effectively in your role.
  • How to apply best practices for updating, upgrading and maintaining macOS, enabling you to deliver reliable IT support and enhance productivity.

We can tailor this course to you

If you have specific requirements, talk to us about customising this course to meet your exact needs.

  • macOS Support Essentials Tahoe

    The trainer really knew his stuff. Did a great job in showing us the basics of getting around a Mac. Very well organised; quick to respond to enquiries and gave real life examples of issues.

    Hargreaves Lansdown Fund Managers Limited
    July 2026
  • macOS Support Essentials Tahoe

    The training was very professional and done with passion. As someone who uses Windows devices often, this has opened my mind to obtaining a Mac and extending my knowledge within this area.

    Hargreaves Lansdown Fund Managers Limited
    July 2026
  • macOS Support Essentials Tahoe

    The instructor was very knowledgeable. I learned a great deal of information and wished I could have had one more day. All in all I'm happy with what I learned.

    Ramon H
    May 2026
  • Great trainer, nice friendly welcome and I learned a lot. Very worthwhile and highly recommended.

    Fiora Agency
    July 2026
  • Great tutor, well worth the money, will definitely keeping in contact. Very recommended!

    Workplace Options
    August 2026
  • Thank you so much for yesterday, it was really helpful and I will definitely make use of everything you showed me!

    Barton Peveril College
    July 2026
  • Lovely trainer!! Thank you so much, we have all learned in a supportive way and you have shown me new shortcuts and tools to make my work life and personal life easier.

    Structural Soils Ltd
    June 2026
  • Amazing course - very thorough and detailed. I learnt a lot of valuable skills that I have applied to my content thanks to this course!

    Babcock Land Defence Limited
    June 2026
  • I really enjoyed the Intro to Figma course. It was very informative and I learnt a lot in the two days. Our tutor was excellent and guided us through the exercises with patience and good humour.

    Shelley W
    August 2026
  • Great course, the presenter was flexible to our training needs.

    Microchip Touch Solutions Ltd
    September 2026
  • It was very interesting and the presenter was really nice! Thank you.

    July 2026
  • Everything went brilliantly yesterday with Tony - he was great and really tailored the training to our needs.

    Scottish Fiscal Commission
    August 2026
  • Our training was brilliant and we've already been talking about how we can use it to improve our workflows. Hoping to return for Premier Pro training in a few month's time.

    Department For Business And Trade
    August 2026
  • Loved the training. It was tremendous. I am an intense student and I ask many, many, many questions! I would like to continue with more training.

    Vince Duqué Stories
    July 2026
  • I found the course extremely helpful and can definitely apply what I have learnt into my role as a designer. I now know when to go back to the marketeer with any feedback on the purpose of the copy.

    Dermalogica
    July 2026
  • macOS Support Essentials Tahoe

    The trainer really knew his stuff. Did a great job in showing us the basics of getting around a Mac. Very well organised; quick to respond to enquiries and gave real life examples of issues.

    Hargreaves Lansdown Fund Managers Limited
    July 2026
  • macOS Support Essentials Tahoe

    The training was very professional and done with passion. As someone who uses Windows devices often, this has opened my mind to obtaining a Mac and extending my knowledge within this area.

    Hargreaves Lansdown Fund Managers Limited
    July 2026
  • macOS Support Essentials Tahoe

    The instructor was very knowledgeable. I learned a great deal of information and wished I could have had one more day. All in all I'm happy with what I learned.

    Ramon H
    May 2026
  • Great trainer, nice friendly welcome and I learned a lot. Very worthwhile and highly recommended.

    Fiora Agency
    July 2026
  • Great tutor, well worth the money, will definitely keeping in contact. Very recommended!

    Workplace Options
    August 2026
  • Thank you so much for yesterday, it was really helpful and I will definitely make use of everything you showed me!

    Barton Peveril College
    July 2026
  • Lovely trainer!! Thank you so much, we have all learned in a supportive way and you have shown me new shortcuts and tools to make my work life and personal life easier.

    Structural Soils Ltd
    June 2026
  • Amazing course - very thorough and detailed. I learnt a lot of valuable skills that I have applied to my content thanks to this course!

    Babcock Land Defence Limited
    June 2026
  • I really enjoyed the Intro to Figma course. It was very informative and I learnt a lot in the two days. Our tutor was excellent and guided us through the exercises with patience and good humour.

    Shelley W
    August 2026
  • Great course, the presenter was flexible to our training needs.

    Microchip Touch Solutions Ltd
    September 2026
  • It was very interesting and the presenter was really nice! Thank you.

    July 2026
  • Everything went brilliantly yesterday with Tony - he was great and really tailored the training to our needs.

    Scottish Fiscal Commission
    August 2026
  • Our training was brilliant and we've already been talking about how we can use it to improve our workflows. Hoping to return for Premier Pro training in a few month's time.

    Department For Business And Trade
    August 2026
  • Loved the training. It was tremendous. I am an intense student and I ask many, many, many questions! I would like to continue with more training.

    Vince Duqué Stories
    July 2026
  • I found the course extremely helpful and can definitely apply what I have learnt into my role as a designer. I now know when to go back to the marketeer with any feedback on the purpose of the copy.

    Dermalogica
    July 2026

This macOS Support Essentials Tahoe course includes

  • bullet point icon Authorised Certificate
  • bullet point icon Lifetime support after your course
  • bullet point icon Course materials
  • bullet point icon Live Instructor-led training
  • bullet point icon Refreshments all day
  • bullet point icon Latest Mac or PC ready to go
  • bullet point icon Authorised Trainers
  • bullet point icon Hands-on exercises

Book this course

We offer macOS Support Essentials Tahoe as a private course.

You can select a date which suits you or your team.

The course content can be fully customised to your exact learning requirements.

Request dates

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Course Outline for macOS Support Essentials Tahoe

Installation and Configuration

  • Introduction to macOS
  • Update, Upgrade or Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command Line
  • Use macOS Recovery
  • Update macOS

User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes

File Systems

  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts and File Archives

Data Management

  • Manage System Resources
  • Use Metadata, Spotlight and Siri
  • Manage Time Machine

Apps and Processes

  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps

Network Configuration

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

Network Services

  • Manage Network Services
  • Manage Host Sharing and Personal Firewall

System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues
Show more

FAQs about the macOS Support Essentials Tahoe course

Is this macOS Support Essentials Sonoma course suitable for me?

This course is designed for people who are new to macOS or have been using macOS for a while but have never had formal training or who would like to learn best practice in macOS. If you are have any questions about whether the course could meet your needs, please speak to our customer service team, who will be delighted to advise you.

How is the content taught throughout the macOS Support Essentials Sonoma course?

Our macOS Support Essentials Sonoma course is extremely interactive. You will be using macOS throughout the day, working through examples and live projects under the guidance of our trainer, who will be supporting you through each step.

What is the recommended number of people for the class when I attend the macOS Support Essentials Sonoma course?

For private classes in macOS Support Essentials Sonoma, we recommend a maximum of 8 to 10 people from the same company in the class. Please ask our customer service team to help you find the right balance of people per class and the number of days training you need.

Should I attend the macOS Support Essentials Sonoma course in person or live online?

For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.

What support is available after I attend the macOS Support Essentials Sonoma course?

We offer ongoing support to our macOS Support Essentials Sonoma course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.

Will I receive a certificate upon completion of my macOS Support Essentials Sonoma course?

Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our macOS Support Essentials Sonoma course. Our certificates note our Authorised Training Centre status.

macOS Support Essentials Tahoe — Team and Bespoke Training

Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.

  • Sessions can be run online or in person, on your site or at our London training centre.
  • We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
  • Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
  • We offer a free consultation service to work out every detail of your course.

Private One-to-One Training

One-to-one tuition tailored to your exact requirements. Your choice of duration, dates and content.

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Team Training for Companies

Group bookings provide you with the most cost-effective way to train your team.


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We offer unlimited training support after your course.

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