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macOS Support Essentials Tahoe | Training Course

Master essential support skills in macOS. Learn how to optimise, troubleshoot and manage Apple devices with expert guidance.

3 day course 10am - 5pm Live Online or Classroom-based

What you will learn

Understanding the installation and configuration process for macOS, enabling seamless setup and deployment across devices.
How to manage user accounts and permissions, empowering you to maintain secure and efficient access for all users.
Exploring file systems and data management in macOS, helping you organise, store and retrieve information with ease.
How to configure and troubleshoot network connections, ensuring reliable connectivity and resolving common networking issues quickly.
Learning the use of macOS Recovery and diagnostic tools, enabling you to repair systems and recover data effectively when needed.
How to optimise system performance and maintain security, empowering you to keep devices running smoothly and securely in any environment.
Mastering troubleshooting techniques for apps and processes, helping you resolve issues and support colleagues more effectively in your role.
How to apply best practices for updating, upgrading and maintaining macOS, enabling you to deliver reliable IT support and enhance productivity.

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We can tailor this course to you

If you have specific requirements, talk to us about customising this course to meet your exact needs.

macOS Support Essentials Tahoe

The trainer really knew his stuff. Did a great job in showing us the basics of getting around a Mac. Very well organised; quick to respond to enquiries and gave real life examples of issues.
Hargreaves Lansdown Fund Managers Limited
May 2026
macOS Support Essentials Tahoe

The training was very professional and done with passion. As someone who uses Windows devices often, this has opened my mind to obtaining a Mac and extending my knowledge within this area.
Hargreaves Lansdown Fund Managers Limited
May 2026
Fabulous course. Excellent service provided by the admin and training teams.
The White Company
May 2026
Thank you for the course. I personally found it very useful.
Highlight
February 2026
The After Effects Introduction course at Transmedia is a brilliant, well-thought-out course that is informative and fun at the same time. I will be visiting Transmedia again and recommend them to all!
Minnow Films
May 2026
Excellent training course. Very valuable use of my time. Lee was great and went at at the right speed for me to keep up. Now I need an extra day to make a project to put it all into practice.
Financial Ombudsman Service
February 2026
My Figma course was great, definitely feel more confident and can even create great prototypes in it with no issues. Would recommend to anyone struggling to understand how Figma works!
Cancer Research
May 2026
I have used Transmedia since 2010 to upskill my practical skills with video and still-image editing. The training sessions are well structured and the support fantastic.
FSL Aerospace Ltd
May 2026
Everyone really enjoyed the session. Our trainer was very knowledgeable and thoughtful. He adapted the session to fit what we wanted from the day. Couldn't have asked for a better day of learning!
RightMove
May 2026
The course was informative and well-structured and my trainer Lee was an excellent instructor, very professional and knowledgeable. I learned a lot and feel much more confident using the software now.
Hannah G
May 2026
Just wanted to thank you for organising our training - our trainer was really brilliant and helpful and the team will find the training really beneficial. Please pass on a massive thanks to everyone!
The Event Umbrella
March 2026
Great practical training as always. I did the Figma Advanced course. This has helped me tremendously with my day-to-day design work. I'd definitely recommend Transmedia for anyone.
TMHCC
May 2026
I found the course eye opening. It gave me an insight into the importance of being open minded when copywriting.
Dermalogica
February 2026
Great trainer, nice friendly welcome and I learned a lot. Very worthwhile and highly recommended.
Fiora Agency
March 2026
Great course! Instructor went at a good pace and broke down complex functions into simple steps.
Adam W
May 2026

macOS Support Essentials Tahoe

The trainer really knew his stuff. Did a great job in showing us the basics of getting around a Mac. Very well organised; quick to respond to enquiries and gave real life examples of issues.
Hargreaves Lansdown Fund Managers Limited
May 2026
macOS Support Essentials Tahoe

The training was very professional and done with passion. As someone who uses Windows devices often, this has opened my mind to obtaining a Mac and extending my knowledge within this area.
Hargreaves Lansdown Fund Managers Limited
May 2026
Fabulous course. Excellent service provided by the admin and training teams.
The White Company
May 2026
Thank you for the course. I personally found it very useful.
Highlight
February 2026
The After Effects Introduction course at Transmedia is a brilliant, well-thought-out course that is informative and fun at the same time. I will be visiting Transmedia again and recommend them to all!
Minnow Films
May 2026
Excellent training course. Very valuable use of my time. Lee was great and went at at the right speed for me to keep up. Now I need an extra day to make a project to put it all into practice.
Financial Ombudsman Service
February 2026
My Figma course was great, definitely feel more confident and can even create great prototypes in it with no issues. Would recommend to anyone struggling to understand how Figma works!
Cancer Research
May 2026
I have used Transmedia since 2010 to upskill my practical skills with video and still-image editing. The training sessions are well structured and the support fantastic.
FSL Aerospace Ltd
May 2026
Everyone really enjoyed the session. Our trainer was very knowledgeable and thoughtful. He adapted the session to fit what we wanted from the day. Couldn't have asked for a better day of learning!
RightMove
May 2026
The course was informative and well-structured and my trainer Lee was an excellent instructor, very professional and knowledgeable. I learned a lot and feel much more confident using the software now.
Hannah G
May 2026
Just wanted to thank you for organising our training - our trainer was really brilliant and helpful and the team will find the training really beneficial. Please pass on a massive thanks to everyone!
The Event Umbrella
March 2026
Great practical training as always. I did the Figma Advanced course. This has helped me tremendously with my day-to-day design work. I'd definitely recommend Transmedia for anyone.
TMHCC
May 2026
I found the course eye opening. It gave me an insight into the importance of being open minded when copywriting.
Dermalogica
February 2026
Great trainer, nice friendly welcome and I learned a lot. Very worthwhile and highly recommended.
Fiora Agency
March 2026
Great course! Instructor went at a good pace and broke down complex functions into simple steps.
Adam W
May 2026

This macOS Support Essentials Tahoe course includes

Authorised Certificate
Lifetime support after your course
Course materials
Live Instructor-led training

Refreshments all day
Latest Mac or PC ready to go
Authorised Trainers
Hands-on exercises

Book this course

We offer macOS Support Essentials Tahoe as a private course.

You can select a date which suits you or your team.

The course content can be fully customised to your exact learning requirements.

Request dates

Video success stories

Course Outline for macOS Support Essentials Tahoe

Installation and Configuration

Introduction to macOS
Update, Upgrade or Reinstall macOS
Set Up and Configure macOS
Use the Command Line
Use macOS Recovery
Update macOS

User Accounts

Manage User Accounts
Manage User Home Folders
Manage Security and Privacy
Manage Password Changes

File Systems

Manage File Systems and Storage
Manage FileVault
Manage Permissions and Sharing
Use Hidden Items, Shortcuts and File Archives

Data Management

Manage System Resources
Use Metadata, Spotlight and Siri
Manage Time Machine

Apps and Processes

Install Apps
Manage Files
Manage and Troubleshoot Apps

Network Configuration

Manage Basic Network Settings
Manage Advanced Network Settings
Troubleshoot Network Issues

Network Services

Manage Network Services
Manage Host Sharing and Personal Firewall

System Management

Troubleshoot Peripherals
Manage Printers and Scanners
Troubleshoot Startup and System Issues

FAQs about the macOS Support Essentials Tahoe course

Is this macOS Support Essentials Sonoma course suitable for me?

This course is designed for people who are new to macOS or have been using macOS for a while but have never had formal training or who would like to learn best practice in macOS. If you are have any questions about whether the course could meet your needs, please speak to our customer service team, who will be delighted to advise you.

How is the content taught throughout the macOS Support Essentials Sonoma course?

Our macOS Support Essentials Sonoma course is extremely interactive. You will be using macOS throughout the day, working through examples and live projects under the guidance of our trainer, who will be supporting you through each step.

What is the recommended number of people for the class when I attend the macOS Support Essentials Sonoma course?

For private classes in macOS Support Essentials Sonoma, we recommend a maximum of 8 to 10 people from the same company in the class. Please ask our customer service team to help you find the right balance of people per class and the number of days training you need.

Should I attend the macOS Support Essentials Sonoma course in person or live online?

For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.

What support is available after I attend the macOS Support Essentials Sonoma course?

We offer ongoing support to our macOS Support Essentials Sonoma course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.

Will I receive a certificate upon completion of my macOS Support Essentials Sonoma course?

Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our macOS Support Essentials Sonoma course. Our certificates note our Authorised Training Centre status.

macOS Support Essentials Tahoe — Team and Bespoke Training

Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.

Sessions can be run online or in person, on your site or at our London training centre.
We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
We offer a free consultation service to work out every detail of your course.

Prices for bespoke sessions with our expert trainers start at £595 + VAT, depending on the course and number of people.
Costs include all preparation time to customise the course to your exact requirements.

Private One-to-One Training

One-to-one tuition tailored to your exact requirements. Your choice of duration, dates and content.

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Team Training for Companies

Group bookings provide you with the most cost-effective way to train your team.

Book Now