Master essential support skills in macOS. Learn how to optimise, troubleshoot and manage Apple devices with expert guidance.
3 day course 10am - 5pm Live Online or Classroom-based
What you will learn
- Understanding the installation and configuration process for macOS, enabling seamless setup and deployment across devices.
- How to manage user accounts and permissions, empowering you to maintain secure and efficient access for all users.
- Exploring file systems and data management in macOS, helping you organise, store and retrieve information with ease.
- How to configure and troubleshoot network connections, ensuring reliable connectivity and resolving common networking issues quickly.
- Learning the use of macOS Recovery and diagnostic tools, enabling you to repair systems and recover data effectively when needed.
- How to optimise system performance and maintain security, empowering you to keep devices running smoothly and securely in any environment.
- Mastering troubleshooting techniques for apps and processes, helping you resolve issues and support colleagues more effectively in your role.
- How to apply best practices for updating, upgrading and maintaining macOS, enabling you to deliver reliable IT support and enhance productivity.
Related Courses
This macOS Support Essentials Tahoe course includes
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Authorised Certificate
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Lifetime support after your course
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Course materials
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Live Instructor-led training
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Refreshments all day
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Latest Mac or PC ready to go
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Authorised Trainers
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Hands-on exercises
Book this course
We offer macOS Support Essentials Tahoe as a private course.
You can select a date which suits you or your team.
The course content can be fully customised to your exact learning requirements.
Request datesCourse Outline for macOS Support Essentials Tahoe
Installation and Configuration
- Introduction to macOS
- Update, Upgrade or Reinstall macOS
- Set Up and Configure macOS
- Use the Command Line
- Use macOS Recovery
- Update macOS
User Accounts
- Manage User Accounts
- Manage User Home Folders
- Manage Security and Privacy
- Manage Password Changes
File Systems
- Manage File Systems and Storage
- Manage FileVault
- Manage Permissions and Sharing
- Use Hidden Items, Shortcuts and File Archives
Data Management
- Manage System Resources
- Use Metadata, Spotlight and Siri
- Manage Time Machine
Apps and Processes
- Install Apps
- Manage Files
- Manage and Troubleshoot Apps
Network Configuration
- Manage Basic Network Settings
- Manage Advanced Network Settings
- Troubleshoot Network Issues
Network Services
- Manage Network Services
- Manage Host Sharing and Personal Firewall
System Management
- Troubleshoot Peripherals
- Manage Printers and Scanners
- Troubleshoot Startup and System Issues
FAQs about the macOS Support Essentials Tahoe course
Is this macOS Support Essentials Sonoma course suitable for me?
This course is designed for people who are new to macOS or have been using macOS for a while but have never had formal training or who would like to learn best practice in macOS. If you are have any questions about whether the course could meet your needs, please speak to our customer service team, who will be delighted to advise you.
How is the content taught throughout the macOS Support Essentials Sonoma course?
Our macOS Support Essentials Sonoma course is extremely interactive. You will be using macOS throughout the day, working through examples and live projects under the guidance of our trainer, who will be supporting you through each step.
What is the recommended number of people for the class when I attend the macOS Support Essentials Sonoma course?
For private classes in macOS Support Essentials Sonoma, we recommend a maximum of 8 to 10 people from the same company in the class. Please ask our customer service team to help you find the right balance of people per class and the number of days training you need.
Should I attend the macOS Support Essentials Sonoma course in person or live online?
For in-person courses at our London training centre, you will receive a warm personal welcome, your choice of the latest Mac or PC and morning and afternoon refreshments. If you prefer to attend remotely, rest assured that you will be taught live by the same experts that deliver our in-person courses, covering the same training content, using the same exercises and materials. A second monitor is recommended but not essential.
What support is available after I attend the macOS Support Essentials Sonoma course?
We offer ongoing support to our macOS Support Essentials Sonoma course attendees through email and by arrangement, phone calls. You are welcome to ask any questions on topics covered during training. Our trainer will always do their best to explain principles and help you with any issues you encounter.
Will I receive a certificate upon completion of my macOS Support Essentials Sonoma course?
Yes, you'll receive a certificate of completion from Transmedia, demonstrating your knowledge and attendance on our macOS Support Essentials Sonoma course. Our certificates note our Authorised Training Centre status.
macOS Support Essentials Tahoe — Team and Bespoke Training
Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.
- Sessions can be run online or in person, on your site or at our London training centre.
- We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
- Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
- We offer a free consultation service to work out every detail of your course.
Prices for bespoke sessions with our expert trainers start at £595 + VAT, depending on the course and number of people.
Costs include all preparation time to customise the course to your exact requirements.
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