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macOS Support Essentials Sonoma | Training Course


  • macOS Support Essentials Sonoma

    The training was very professional and done with passion. As someone who uses Windows devices often, this has opened my mind to obtaining a Mac and extending my knowledge within this area.

    Hargreaves Lansdown Fund Managers Limited
    January 2025
  • macOS Support Essentials Sonoma

    The trainer really knew his stuff. Did a great job in showing us the basics of getting around a Mac. Very well organised; quick to respond to enquiries and gave real life examples of issues.

    Hargreaves Lansdown Fund Managers Limited
    February 2025
  • Great delivery, enjoyable training session.

    February 2025
  • An excellent trainer with extreme depth of knowledge in the product. Also some really good and helpful shortcuts.

    February 2025

Course Facts

  • 3 day course
  • Live Online or Classroom-based
  • Certificate of completion
  • Maximum class size of 6 for scheduled courses
  • Unlimited support after your course
  • Courses at all levels: Introduction, Intermediate, Advanced and Masterclasses

Course Outline

  • Part 1: Installation and Configuration
  • Part 2: User Accounts
  • Part 3: File Systems and Storage
  • Part 4: Data Management
  • Part 5: Apps and Processes
  • Part 6: Network Configuration
  • Part 7: Network Services
  • Part 8: System Management
FULL OUTLINE
  • macOS Support Essentials Sonoma

    The training was very professional and done with passion. As someone who uses Windows devices often, this has opened my mind to obtaining a Mac and extending my knowledge within this area.

    Hargreaves Lansdown Fund Managers Limited
    January 2025
  • macOS Support Essentials Sonoma

    The trainer really knew his stuff. Did a great job in showing us the basics of getting around a Mac. Very well organised; quick to respond to enquiries and gave real life examples of issues.

    Hargreaves Lansdown Fund Managers Limited
    February 2025
  • Great delivery, enjoyable training session.

    February 2025
  • An excellent trainer with extreme depth of knowledge in the product. Also some really good and helpful shortcuts.

    February 2025

We offer macOS Support Essentials Sonoma as a private course, which means the course content can be fully customised to your exact learning requirements and run on your preferred dates.

macOS Private One-to-One Training

One-to-one tuition tailored to your exact requirements. Your choice of duration, dates and content.

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macOS Team Training for Companies

Group bookings provide you with the most cost-effective way to train your team.

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macOS Support Essentials Sonoma — Team Training and Bespoke Sessions

Booking a private training session allows you to focus on your exact needs on dates that work best for you or your team.

  • Sessions can be run online or in person, on your site or at our London training centre.
  • We manage training for many of the UK’s largest companies, taking care of all the admin, working with you to ensure the perfect course.
  • Our expert trainers will first understand your requirements and then tailor each session to your exact specification.
  • We offer a free consultation service to work out every detail of your course.

Prices for bespoke sessions with our expert trainers start at £595 + VAT, depending on the course and number of people.
Costs include all preparation time to customise the course to your exact requirements.

Overview of macOS Support Essentials Sonoma

macOS Support Essentials is a three-day course that teaches the best ways to support, troubleshoot, or optimise macOS, such as IT professionals, technicians, help desk specialists, and ardent Mac users. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS to setting-up network services like the Content Caching service. The course is taught using the latest version of macOS.
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Course Outline for the macOS Support Essentials Sonoma Training Course

Part 1: Installation and Configuration

  • Introduction to macOS
  • Update, Upgrade, and Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command Line
  • Use macOS Recovery
  • Update macOS

Part 2: User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes

Part 3: File Systems and Storage

  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts and File Archives

Part 4: Data Management

  • Manage System Resources
  • Use Metadata, Spotlight and Siri
  • Manage Time Machine

Part 5: Apps and Processes

  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps

Part 6: Network Configuration

  • Manage Basic and Advanced Network Settings
  • Troubleshoot Network Issues

Part 7: Network Services

  • Manage Network Services
  • Host Sharing and Personal Firewall

Part 8: System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues

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Why Transmedia?

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Unlimited Training Support

We offer unlimited training support after your course.

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Customised training and software solutions based on your exact specification.

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Join our authorised training courses live online from anywhere in the world.

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Our experts are accredited by Adobe, Apple and Claris and bring years of experience and real-world expertise.

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Courses Live Online

Join our virtual classrooms to learn from the comfort of your own space in real time from our accredited training experts.

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Classroom Training

Join us at one of our Authorised Training Centres for a traditional classroom-based experience.

We have everything ready for you to have the best training experience.

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Private Courses

One-to-one tuition or a private group training with just you or your colleagues.

We can train you live online, at one of our centres or onsite, wherever you are located.

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