User Experience (UX/IU)Design

Duration: 5 Days


This course provides candidates with an understanding of the principles of, and practical experience of using, industry best practice involved in operating, monitoring, reporting, implementing, planning and improving User Experience. This course covers all topics necessary to pass the BCS Foundation on User Experience Exam for Certification. The course covers UX/IU theory and there will be practical hands-on exercises, using various tools including Adobe XD to create digital prototype.


Familiarity with graphic design programs and/or coding experience helpful but not essential.

Course includes

A comprehensive set of reference notes covering course topics, follow-up telephone support and, for training on Transmedia premises, lunch and refreshments.

Course outline

Guiding Principles

  • Key principles of user centred design
  • Introduction to ISO9241 as an important standard in the field of usability
  • Clarification of the differences between usability and user experience
  • How to confidently identify user needs and goals

User Research

  • State proper components of use
  • Craft methods of target audience interviewing
  • Define difference between observation and interpretation
  • Gather and analyse qualified user data
  • Develop research techniques and methods

Illustrating the Context of Use

  • Identify potential users of your product or system
  • Create your product personas, interpret their needs
  • Clarify the Hickís Law principle of relation between number of choices of user interface
  • State and manage the elements of user stories

Measuring Usability

  • Define usability in different terms of effectiveness, efficiency and satisfaction
  • Use behavioural data to identify good and poor design ideas
  • Choose between design alternatives using a/b testing method
  • Explain the value of iterative design

Information Architecture

  • Create a structured experience from disorganised information
  • Develop a proper flow between a person and a product or service
  • Organise, structure and label content, functions and features
  • Contrast an implementation model, mental model and conceptual model

Interaction Design

  • Confidently describe different user interface design patterns
  • Choose the correct interactive control in a user interface design
  • Easily define the concept of progressive disclosure
  • State the difference between interaction design and an information architecture
  • Define the importance of consistency in user interface design

Visual Design

  • Create user interface designs that exploit universal principles of visual design.
  • Identify good and poor page layouts
  • Choose the correct interactive control in a user interface design
  • Improve your research insights using eye tracking methodology

Interface Prototyping

  • Choose between different types of prototyping, for e.g. paper and electronics
  • Describe the differences between prototypes and sketches
  • Identify multiple different design solutions before deciding on a specific design solution
  • Sketch paper prototypes practically

Usability Evaluation

  • Recall Jacob Nielsenís Usability heuristics and other usability principles
  • State the different kinds of usability evaluation
  • Record the data from usability evaluations
  • Evaluate the usability of systems by applying usability heuristics.

Sketching Screens, Pages and Interactions

  • Applying design fundamentals to build successful screens
  • Building the layout for web, print and pdf

Building a Prototype

  • Creating low-fidelity and high-fidelity prototypes
  • Building to multiple screen size
  • Establishing and prioritizing features
  • Testing and evolving the design

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Course Dates

RemoteLondon CentralLondon GreenwichBristol

The new course schedule is currently being updated and will be ready shortly. Please phone us on 0208 269 4260 or email us for the latest dates.

All our courses run in London and Bristol, or can be tailored to requirements at your own offices. For alternative dates, please email or call us on 0208 269 4260
All prices are per person and are subject to VAT
15% discount for groups of four delegates.
10% discount for groups of three delegates.
(This offer applies for delegates on the same public scheduled course on the same date.)

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