Negotiation Skills Workshop

Duration: 1 Day

Objectives

This course will help you get the best deal for you and your organisation by showing you how to effectively and confidently manage and plan negotiations. It will provide candidates with the tools, skills, strategies and techniques needed to become an excellent negotiator.

Pre-requisites

A desire to be involved in negotiations for your business. This could include contract negotiations with clients, suppliers or internal departments, service level agreements, government bodies and regulators.

Course includes

A comprehensive set of reference notes covering course topics, follow-up telephone support and, for training on Transmedia premises, lunch and refreshments.

Course outline

• Negotiations and the role of the manager

• Preparation – how to establish your limits and what do you do if you can’t agree?

• Different negotiation styles

• Preparing to be successful

• Interests and options

• The walk-away alternative

• Putting it into practice

• People skills

• Progressing the negotiation
• The win – win approach

• Negotiating persuasively

• The psychology of negotiations

• Non-verbal communication skills

• Behaviour and body language reading skills

• Dealing with conflict and aggressive behaviour

This course is available as a private or customised course. Contact us for further information and to customise this course to your exact requirements:

Phone us: 0208 269 4260Book Now

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"Extremely good. Very knowledgeable, helpful and approachable."

Hachette

"Our trainer was calm, reassuring and passionate about the course."

Torpedo Group

"An excellent course."

Vodafone Ltd



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