Mac OS X Support Essentials is a three-day, Apple Certified hands-on course that provides an in-depth exploration of troubleshooting on OS X Mountain Lion. This course is designed to give delegates a tour of the breadth of functionality of OS X Mountain Lion and the best methods for effectively supporting users of OS X Mountain Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Knowledge of OS X from a previous version and basic computer navigation skills.
A comprehensive set of reference notes covering course topics, follow-up telephone support and, for training on Transmedia premises, lunch and refreshments.
The new course schedule is currently being updated and will be ready shortly. Please phone us on 0208 269 4260 or email us for the latest dates.
Attendance on this course is a pre-requisite towards passing the OS X Support Essentials 10.7 Exam (Code 9L0-410) , allowing a successful candidate to achieve Apple Certified Support Professional (ACSP) 10.7 status.
"Brilliant. Exactly what was needed."
"I have nearly thirty years experience as an information systems manager and I cannot recall meeting a trainer with the combination of teaching skill and subject knowledge that you displayed over the last two days. I am self employed and so time spent on a course is time spent not earning. This was worth the money and my time!"
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The Economist Group