Course outline
Definitions• What do we mean by marketing communications?
• What makes “marcoms” different from marketing?
The Advertising Business
• The role of agencies
• Principles of successful advertising
• Judging creative work
• Measuring your effectiveness
Direct Marketing
• Direct mail that really works
• Email with impact
• Other ways of forming direct relationships
Sales Promotion
• Different offers to the customer
• Advantages and disadvantages of sales promotion campaigns
The Future of Marketing Communications
• Web 2.0 and user-generated content
• Guerrilla marketing
• Viral marketing
